How to efficiently handle e-commerce returns
19th March 2024
Everyone gets an endorphin kick when an online purchase lands on the doorstep, but for various reasons, more and more shoppers are sending their orders back. Returns are one of the biggest issues in e-commerce logistics, incurring time and cost penalties if not effectively dealt with. Despite this large proportion of goods swimming against the flow of the traditional delivery process, companies can use automation to streamline returns, mitigating the impact and winning customer loyalty.
Read more